Delivery

Terms & Conditions

Delivery Charges

We charge a flat fee of 19,95 € in total for delivery, regardless of how many items you order.

Delivery Times

Our couriers will aim to deliver your order within 5-7 days and often it’s quicker. For more information please see our Delivery FAQs.

We’re UK Based

Our warehouses are based in the UK but your order will be Delivered Duty Paid (DDP). That means we handle the paperwork and cover any relevant duty or taxes so you should never have to pay anything extra for your delivery once you checkout!

Delivery Areas

We currently offer delivery through this website to Ireland and Netherlands.

More countries will be added soon. Let us know which country you would like to see added by contacting us.

For delivery to the UK please visit the mirafit.co.uk website.

Delivery Considerations

Please note for flats and apartment blocks the courier will deliver to the ground floor main entrance and cannot guarantee delivery up lifts or stairs.

You are responsible for ensuring there is suitable access at your property for the delivery to arrive, and for getting it where you want it to go once delivered.

Track your order

You will receive a notification from us when your order is shipped.

For the majority of orders, you’ll also receive tracking details which you can access online.

Delivery FAQs

We aim to deliver within 5–7 days and the vast majority of our orders arrive within this timescale. However, on rare occasions these can sometimes take longer due to unforeseen circumstances – tracking information should be available for you to check the progress of your order but if your delivery has not arrived within 10 days of purchase then please contact our Customer Service team.

Please note that if you place a very large order it may need to be delivered by pallet, in which case you will be contacted to inform you when it will arrive.

We use professional courier services to deliver our products.

Some of our couriers may deliver at the weekend but unfortunately, it’s not something we can guarantee.

We are unable to assign orders to an account after the order has been placed so please ensure you are logged in when placing your order.

Generally, you can’t amend an order once it has been placed. However, sometimes our customer services team can make amends if the request is received before the order has been confirmed on our system. For data protection, when getting in touch please include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.

Yes. It’s a great way to save your information for future orders and to check the status of them too. You can create an account during checkout.

Once you’ve placed an order with us, we’ll send you an email confirming all the details. You'll also get an email from us when we dispatch your order. The courier should then send you a notification with an expected delivery date. This usually happens a few days after we ship your order.

It is very likely that for large orders (or multi box items such as power cages) the courier will not deliver all the boxes on the same day due to the size and weight of the boxes.

If part of your order arrives then the rest should arrive in the next couple days after. Please allow at least 48 hours before contacting us.

We will email you to update you with the status of your order. If you create an account during checkout then you may also be able to view the status of any of your orders by logging into your account.

However, please note that not all courier services provide tracking details.To check the status of your order, you can get in touch with our customer services team. For data protection, please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.

Check your junk mail just in case our confirmation email has gone in there. If you still can’t see it, please Contact Us and our customer services team will check your order has been successfully received. For data protection, please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.

This means your order has been dispatched by our warehouse but has not yet been scanned by the delivery company at their hub.

The tracking should update automatically in the next few days. We kindly request that you allow at least 7 working days for delivery before contacting us.

No, Mirafit charge for delivery. Delivery charges are calculated at checkout.

Products often require some assembly. However, they do come with comprehensive instructions and usually also include a link to an assembly video. Assembly videos are shown on many product pages across the site so you can check out what the assembly entails before purchase.

Some large and heavy deliveries arrive via pallet and are kerbside only. In this case you will be contacted in advance of delivery. You will need to ensure you are home when the delivery arrives with enough people to help take it safely inside as the driver will not usually help with this.

We are planning to expand delivery across Europe. If you would like to discuss delivery to an area we do not currently service, please get in touch via the contact form and we can advise on timescales.